Question 1

Which is the cheapest mattress in the comparison?

Accepted Answer

The Concord Klappmatratze, at CHF 69.90 in 70 × 190 cm. Prices vary with the size.

Question 2

Which mattresses cost less than CHF 1,000?

Accepted Answer

48 models start below CHF 1,000. The lowest prices: Concord Klappmatratze (CHF 69.90), Sleepsy Lumira foam mattress (CHF 119), Sleepsy Helia pocket-spring mattress (CHF 129), Robusta Nova foam mattress f\u00fcr Jugendliche (CHF 130), BeCo Maxima Plus pocket-spring mattress (CHF 165), Robusta Clara foam mattress (CHF 179), Emma Matelas Emma pour Bébé (CHF 219) and CONCORD pocket-spring mattress (CHF 230).

Question 3

Which mattresses can be tried at home?

Accepted Answer

Emma Original: 100 nights (Full refund, free home collection.), Emma Original Lite: 100 nights (Full refund, free home collection.), allnatura Futon-Matratze "Suma-Melia": 100 nights, allnatura Futon-Matratze "Suma-Nashi": 100 nights, allnatura Futon-Matratze "Suma-Yuki": 100 nights, allnatura Hanf-Matratze "Canapa": 100 nights, allnatura cold-foam mattress "Dormisana": 100 nights and allnatura cold-foam mattress "Dormisana-Basic": 100 nights. Check the conditions: a trial is not always refunded. And 51 more in the comparison.

Question 4

What warranty do the mattresses in the comparison offer?

Accepted Answer

BeCo Maxima Plus pocket-spring mattress: 2 years (2-year legal warranty stated by Matratzen Concord.), BeCo Sky Latex Touch cold-foam mattress: 2 years (2-year legal warranty stated by Matratzen Concord.), BeCo Sky Latex Touch pocket-spring mattress: 2 years (2-year legal warranty stated by Matratzen Concord.), CONCORD foam mattress: 2 years (2-year legal warranty stated by Matratzen Concord.), CONCORD Smart foam mattress: 2 years (2-year legal warranty stated by Matratzen Concord.), CONCORD Smart pocket-spring mattress: 2 years (2-year legal warranty stated by Matratzen Concord.), CONCORD pocket-spring mattress: 2 years (2-year legal warranty stated by Matratzen Concord.) and Concord Klappmatratze: 2 years (2-year legal warranty stated by Matratzen Concord.). And 86 more in the comparison.

Question 5

Which mattresses are sold only through retailers?

Accepted Answer

No model in the comparison matches for now.

Question 6

Which mattresses in the comparison are latex?

Accepted Answer

allnatura Futon-Matratze "Suma-Melia", allnatura Hanf-Matratze "Canapa", allnatura Kokos-Matratze "Coconut", allnatura Kokos/Rosshaar-Matratze "Cavallo", allnatura Kokos/Rosshaar-Matratze "Cavallo-Maxima", allnatura Naturlatex-Kokos-Matratze "Vita-Basic", allnatura Naturlatex-Kokos-Matratze "Vitaplus", allnatura Naturlatex-Kokos-Matratze "Vitaplus-Maxima", allnatura natural latex mattress "Bella-Maxima", allnatura natural latex mattress "Bella-Nuvola", allnatura natural latex mattress "Bella-Ortho", allnatura natural latex mattress "Bella-Savalis", allnatura natural latex mattress "Sana-Basic", allnatura natural latex mattress "Sana-Maxima", allnatura natural latex mattress "Sana-Nuvola", allnatura natural latex mattress "Sana-Optima", allnatura natural latex mattress "Sana-Ortho", allnatura natural latex mattress "Sana-Savalis", allnatura natural latex mattress "Sanastar-Comfort", allnatura natural latex mattress "Supra-Comfort", allnatura Naturlatex-Rosshaar-Systemmatratze "Sanavita-Equina", allnatura Naturlatex-Systemmatratze "Sanavita-Ergo" and allnatura Naturlatex-Systemmatratze "Sanavita-Maxima".

Question 7

Which mattresses in the comparison are hybrids (springs and foam)?

Accepted Answer

Emma Original, Emma Original Lite, Emma Matelas Emma Original Elite, Emma Matelas Emma Original Elite Second Life, Emma Matelas Emma Original Pro, Emma Matelas Emma Performance 26, Emma Matelas Emma Performance 28, Emma Matelas Emma Performance 30, Tempur Matelas TEMPUR PRO® Plus SmartCool™ Mi-Ferme Hybrid, Tempur Matelas TEMPUR PRO® SmartCool™ Mi-Ferme Hybrid, Moments by Bico ClimaLine 2.0 Dura hybrid mattress, Moments by Bico VitaLine 2.0 Medium hybrid mattress, TEMPUR FORM Plus™ Medium Hybrid and Tempur Ease 22 Hybrid pocket-spring mattress.

Question 8

Which brands deliver for free in Switzerland?

Accepted Answer

Yes: Emma and Tempur. For a fee, price to be confirmed: BeCo, Concord, Concord Select, allnatura, MLILY, Moments by Bico, Robusta and Sleepsy.

Question 9

Which brands deliver to the room?

Accepted Answer

Yes: allnatura. No: BeCo, Concord, Concord Select, MLILY, Tempur, Moments by Bico, Robusta and Sleepsy. To be confirmed: Emma.

Question 10

Which brands take back the old mattress?

Accepted Answer

For a fee: BeCo (CHF 20), Concord (CHF 20), Concord Select (CHF 20), MLILY (CHF 20), Moments by Bico (CHF 20), Robusta (CHF 20) and Sleepsy (CHF 20). No: Emma. To be confirmed: allnatura and Tempur.

Question 11

Which brands accept free returns?

Accepted Answer

Yes: Emma, allnatura and Tempur. No: BeCo, Concord, Concord Select, MLILY, Moments by Bico, Robusta and Sleepsy.

Question 12

Which brands show prices including Swiss VAT?

Accepted Answer

Yes: Emma, allnatura and Tempur. To be confirmed: BeCo, Concord, Concord Select, MLILY, Moments by Bico, Robusta and Sleepsy.

Question 13

Which brands accept TWINT?

Accepted Answer

Yes: Emma and allnatura. No: BeCo, Concord, Concord Select, MLILY, Moments by Bico, Robusta and Sleepsy. To be confirmed: Tempur.

Question 14

Which brands offer instalment payment?

Accepted Answer

Yes: Emma and allnatura. No: BeCo, Concord, Concord Select, MLILY, Moments by Bico, Robusta and Sleepsy. To be confirmed: Tempur.

Question 15

Where can these mattresses be tried in a store?

Accepted Answer

Yes: BeCo, Concord, Concord Select, Emma, allnatura, MLILY, Tempur, Moments by Bico, Robusta and Sleepsy.

Question 16

Is an expensive mattress always better?

Accepted Answer

Not necessarily. In the «Kassensturz» and «K-Tipp» test published in November 2021, mattresses costing CHF 700–800 scored slightly better than cheap models, but a CHF 250 mattress was already rated «good». All tested models held up well in the durability test; the differences were in ergonomics.

Question 17

Are the «7 zones» of a mattress standardised?

Accepted Answer

No. According to the expert interviewed by «Kassensturz», there are no binding requirements on the layout and firmness of zones: the manufacturer defines them. Two «7-zone» mattresses can therefore behave very differently.

Question 18

Does a «100-night trial» always mean a refund?

Accepted Answer

No, check the conditions. At Emma, the mattress is collected free of charge and refunded within 100 nights. At Bico, the 100-day guarantee allows a single core exchange for a CHF 110 flat fee. At Tempur, free returns are limited to 14 days for online purchases; the 100-day exchange applies when buying a system in a specialist store.

Question 19

How long does it take to get used to a new mattress?

Accepted Answer

Brands mention several weeks: Emma says 4 to 6 weeks, Bico 30 nights on average. So avoid judging a mattress on the first nights, while staying within the return period.

Question 20

Will I pay VAT or customs duties when ordering from abroad?

Accepted Answer

Goods imported into Switzerland are generally subject to customs duties and VAT (8.1% at the standard rate). If the seller does not charge Swiss VAT, you may be asked to pay fees on delivery. Check that the displayed price includes Swiss VAT and delivery within Switzerland.

Question 21

Who takes back my old mattress?

Accepted Answer

It depends on the seller. Bico, for example, offers delivery with assembly and disposal of the old mattress for CHF 350 (CHF 150 from CHF 2,500 spent). When no take-back is stated, we show it as «To be confirmed»: ask the seller or your municipality.

Your questions before buying a mattress in Switzerland

Compare the catalogue models

Buying a mattress in Switzerland

Questions by model